1. PREAMBLE
These general terms and conditions of sale (GTC) apply to all product sales made on the website www.bloty4you.com, operated by Bloty4You, a company registered in Morocco. By placing an order, the customer fully accepts these GTC without reservation.
2. PRODUCTS AND AVAILABILITY
Bloty4You offers cosmetic products for sale. The descriptions and images of the products are presented as accurately as possible. However, slight variations may occur.
3. ORDERS
Orders are placed online on www.bloty4you.com. After payment validation, the customer receives a confirmation email. Bloty4You reserves the right to cancel an order in case of suspected fraud or product unavailability.
4. PRICES AND PAYMENT
Prices are indicated in Moroccan dirhams (MAD) and include all applicable taxes. Thanks to a conversion plugin, quotes in euros (€) and dollars ($) are also available. Payment is made through the secure CMI platform.
5. DELIVERY
Bloty4You ensures order delivery via DHL. Delivery times vary depending on the destination and are specified during the order process. Bloty4You cannot be held responsible for delays caused by the carrier. Customs fees may apply and remain the responsibility of the customer.
6. RIGHT OF WITHDRAWAL AND RETURNS
The customer has 14 days from receipt to return a product, provided it is unopened and in perfect condition. Return costs are borne by the customer. Refunds are processed within 14 days after return validation.
7. WARRANTIES AND LIABILITY
Bloty4You guarantees the quality and compliance of the products sold. In case of a defective product, the customer may contact customer service for an appropriate solution.
8. CUSTOMER SERVICE
For any questions or complaints, customer service can be reached by email at contact@bloty4you.com or by phone at +212 5243-81994.
9. DATA PROTECTION
The personal information collected is handled with the utmost confidentiality and in accordance with applicable regulations.
10. APPLICABLE LAW AND DISPUTES
These GTC are subject to Moroccan law. In case of dispute, the parties agree to seek an amicable solution before taking legal action.